Using Splunk IT Service Intelligence 4.0

Using Splunk IT Service Intelligence 4.0

Upcoming Classes

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Summary

Learn to use Splunk IT Service Intelligence features, such as Service Analyzer, Notable Events Review, Glass Tables, Deep Dives, KPI Alerts and more.

Description

  • ITSI features and user interface
  • Creating Glass Tables
  • Managing Notable Events
  • Investigating with Deep Dives

Duration

4 hours

Objectives

Module 1 – Introducing ITSI

  • Identify what ITSI does
  • Describe reasons for using ITSI
  • Examine the ITSI user interface

Module 2 – Visualizing Services with Glass Tables

  • Describe glass tables
  • Use glass tables
  • Design glass tables
  • Configure glass tables

Module 3 – Managing Notable Events

  • Define key notable events terms and their relationships
  • Describe examples of multi-KPI alerts
  • Describe the notable events workflow
  • Work with notable events

Module 4 – Investigating Issues with Deep Dives

  • Describe deep dive concepts and their relationships
  • Use default deep dives
  • Create and customize new custom deep dives
  • Add and configure swim lanes
  • Custom views
  • Describe effective workflows for troubleshooting

Prerequisites

  • Splunk Fundamentals 1
  • Splunk Fundamentals 2

Onsite Training

For groups of three or more

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Public Training