Troubleshooting Splunk Enterprise 9.0

Troubleshooting Splunk Enterprise 9.0


This 9-hour course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available with Splunk Enterprise

This lab-oriented class is designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system.

This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.


  • Splunk Troubleshooting Methods and Tools
  • Indexing Problems
  • Input Configuration Problems
  • Deployment Problems
  • License, Upgrade, and User Management Problems
  • Search Management Problems
  • User Search Problems


2 Days


  • Understand the Splunk Support Model and its resources
  • Identify the best practices for troubleshooting Splunk Enterprise
  • List ways to gather useful Splunk diagnostic information
  • Use Splunk diagnostic tools
  • Identify common Splunk technical issues and solve them
  • Module 1 – Splunk Troubleshooting Methods and Tools

    • Describe the Splunk Troubleshooting Approach
    • List Splunk Diagnostic Resources and Tools
    • Create and Splunk a Diag
    • Identify RapidDiag

    Module 2 – Indexing Problems

    • Discover Splunk Deployment Topology and its Server Roles
    • Identify Where to Check the Index-Time Pipeline Status
    • Use the metrics.log to Clarify the Index-Time Problem

    Module 3 – Input Configuration Problems

    • Data input issues
    • Troubleshooting inputs with Monitoring Console

    Module 4 – Deployment and Forwarder Problems

    • Deployment Server Issues
    • Forwarding and Receiving Issues

    Module 5 – License, Upgrade, and User Management Problems

    • Installation issues
    • Upgrade considerations
    • Splunk licensing Issues
    • Splunk roles and user management issues

    Module 6 – Search Head Management Problems

    • Troubleshoot Distributed Search Issues
    • Identify Job Scheduling Problems
    • Learn to Diagnose Crashing Problems
    • Describe How to Prioritize Resources for Critical Splunk Processes

    Module 7 – User Search Problems

    • Identify the types of search problems
    • Isolate and troubleshoot search problems


    To be successful, students should have a solid understanding of the following courses:
    • Splunk Fundamentals 1
    • Splunk Fundamentals 2
    OR the following single-subject courses:
    • What Is Splunk?
    • Intro to Splunk
    • Using Fields
    • Scheduling Reports and Alerts
    • Introduction to Knowledge Objects
    • Creating Knowledge Objects
    • Creating Field Extractions
    Students should also have completed the following courses:
    • Splunk Enterprise System Administration
    • Splunk Enterprise Data Administration

    Onsite Training

    For groups of three or more

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    Public Training

    AMER Pacific Time - Virtual

    AMER Eastern Time - Virtual

    APAC Singapore - Virtual

    EMEA UK Time - Virtual

    APAC Sydney - Virtual

    EMEA - CET - Central European Time - Virtual

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